At the end of October 2017, Lloyd’s Register Quality Assurance Limited conducted an audit of the quality management system (QMS) of Rödl & Partner OÜ in connection with the transition of the quality management system to the new ISO 9001:2015 standard.

The QMS of Rödl & Partner OÜ was approved and awarded with a new ISO 9001:2015 quality certificate. The scope of the certificate of approval is applicable to accounting services, payroll accounting and tax consulting services.

Rödl & Partner OÜ developed and implemented its quality management system 4 years ago in accordance with the ISO 9001:2008 standard and the original certificate of approval was awarded on 27 October 2013. The QMS ensures that the services provided meet the quality standards of the clients and the services are provided in accordance with established regulations and legislation. The main focus of the QMS of Rödl & Partner OÜ lies on increasing customer satisfaction and continual improvement of the management system. 

ISO 9001 is an international standard that determines the baseline requirements for quality management systems. This standard specifies requirements for a quality management system when an organization needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system. In 2015 the requirements and framework of the standard changed significantly. A three-year transition period to the new ISO 9001:2015 standard was established for companies applying the requirements of ISO 9001:2008, which will end in September 2018. 

Rödl & Partner OÜ ISO 9001:2015 certificate